1. Q : Why you choose us as your supplier ?
A : We produce bikes since 1988, all bikes are sold to European countries ,
USA, Canada and Australia etc.
We are bicycle and electric bike manufacturer, we are not trading company so your price , quality ,delivery time and service is promised.
And our sales manger has over 10 years experience in export bikes , so we can reply you all the question in short time
2. Q : How can I get sample and how long will it takes?
A: we can make sample fee , but you have to pay the sample fee and the freight . It usually takes 15 days to produce sample. And when you place order ,the sample fee will give back to you (the freight don’t give back )
3. Q : What's the MOQ?
A: Our MOQ is one 20' GP container, you can load 150 bikes normally,
40 bikes per color combination.
4. Q : What's the delivery time?
A: It will take about 35 days to finish an order. But the exact time is according to actual situation. For example ,high end shimano parts made in Japan , it often nearly three month .
5. Q : Can I have my own customized product?
A : Yes, your customized requirements for color, logo, design, package, carton mark, etc. are welcome.
6. Q : Do you have quality control?
A: Yes, every bike will be checked carefully before packing. Our factory pass the ISO 9001 quality system .
7. Q : How about the warranty?
A : Two years warranty for frames since sold. If any quality problem happen , please feel free to contact us.
Contact Person:Allan chen
Skype:allan0222
Cell/WhatsApp: 86 13738197102
